On a brighter note, we're genuinely pleased to hear that another platform might be better suited to assist you. While we suggested patience, it seems frustration was directed our way instead. However, we find ourselves in a bit of a dilemma when the casino proves to have sent the funds, and we require proof from the player that the money never arrived-especially when this proof can only be provided twice a year (a limitation beyond our or your control). In our approach to resolving matters with online casinos, we prioritize open communication. It's worth noting that the irregularity of your bank statements, appearing only every six months, isn't something within our control. Peter went the extra mile to address the matter. I thoroughly looked into the details of your situation, and I understand it's a complex issue. If giving a one-star review is your way of expressing frustration, we're here to listen and assist. We value your thoughts and appreciate the opportunity to address your concerns. Hi, Thank you for taking the time to share your feedback.

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